The ING is one of Germany's fastest growing commercial banks. Working at ING is not just a job. Working for us is a chance to make a difference. How? Because as a global bank we touch the lives of millions of people and strive to have a positive impact on our society and planet. And thanks to our start-up mentality, we stay down-to-earth, approachable and personal – an unbanky bank.

Transaction Services Account Manager Trade / Vice President (f/m/x) in Frankfurt

ING Wholesale Banking Germany is the corporate banking segment of ING Germany. Beyond traditional funding, we advise our corporate customers on sustainable and innovative financing projects – with a start-up spirit and the ambition to always be one step ahead. Apply now with your CV to join ING Wholesale Banking, one of the fastest growing corporate banks in Germany!

Taking end-to-end responsibility for your TS Trade client portfolio within Wholesale Banking, you act as the primary point of contact and formal escalation point for operational incidents or deviations. In this role, you work closely with Trade Sales, the Centre of Expertise, the central TSAM team and our ING hubs.
With a clear focus on growth and revenue generation, you actively leverage existing client relationships to increase TS fee income, continuously monitor client revenues and take targeted actions.
As part of deal teams, client presentations and RFPs, you make significant contributions to the further development and revenue growth of our trade business.
From the outset of new trade transactions, you structure and implement the operational setup (e.g. Supply Chain Finance, Accounts Receivable, guarantees and letters of credit). You are responsible for buyer and supplier onboarding and optimize technical interfaces and formats to ensure smooth, highly automated day-to-day operations.
Driving operational excellence and process improvements is a key part of your role. In close collaboration with the ING hubs, you ensure a consistent, high-quality execution across all trade processes.
Through regular client reviews, client visits and proactive communication, you manage ongoing business activities, identify opportunities and ensure clear alignment with all internal stakeholders.
Throughout all your activities, compliance with regulatory requirements, in particular KYC guidelines, is a given.

Degree in Business Administration, Economics or a comparable qualification or professional training
Several years of experience in Wholesale Banking, including the management of complex client relationships in international and multi-market environments, with a strong focus on value creation in Trade Solutions and Transaction Services
Strong commercial mindset, combined with solid risk awareness, credit assessment skills, analytical capabilities and a sound understanding of Wholesale Banking
In-depth knowledge of operational workflows, scalable transaction banking systems and best practices in account management
Excellent interpersonal and communication skills, with the ability to interact effectively across all levels of seniority and ensure strong stakeholder alignment
Self-driven and well-organised working style, with proven experience in prioritising tasks, taking ownership and performing effectively in a deadline-driven environment
Proactive team player with a positive attitude, eager to learn, share knowledge and actively contribute to a cohesive, client-centric team culture
Passion for innovation and a feel for sustainable solutions
Fluency in German and English

Company pension plan, capital-building offers, free Deutschlandticket & bicycle leasING, company restaurant
Hybrid working: In addition to working in the office, you can also work remotely – within operational, regulatory and legal requirements.
Individualized work schedule models, sabbatical, subsidization of nursing & childcare costs
Personal budget for continuing education and development as well as health; plus, a personal budget to set up your mobile working space

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